Vendor Self-Service Portals: Keys to Reducing Cost, Streamlining Vendor Onboarding, Increasing Productivity and Great Customer Service
Now, suppliers with questions about invoice receipt and payment status can find the answers they need on the Web — without the need to interrupt valuable AP staff time! A self-service application can also help streamline your supplier onboarding. Watch this webinar to learn how a vendor self-service portal lets you free up your staff for more important tasks by transferring the handling of vendor invoice and payment inquiries and onboarding to a secure, self-service, online location where vendors can serve themselves — quickly and easily.
Watch this informative 60-minute webinar to explore how a self-service vendor portal can help you:
- Provide timely responses to vendors questions at a fraction of the cost of manual customer service
- Streamline vendor onboarding — a win-win for AP and vendors
- Have your portal up and running quickly and inexpensively without large IT or ERP investments
- Reduce the number of telephone calls, emails and faxes regarding invoice receipt and payment status that your AP staff handles
- Improve vendor customer service so the supplier gets immediate response without having to spend time on hold, leave voice mails or follow up
- Service all of your accounts payable customers 24/7 (perfect for global organizations)
- Avoid the hassles and headaches of dealing with vendor calls
- Save money and boost efficiency of your AP operations
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Explore answers to common queries and get the information you need from the experts at Financial Operations Networks.
Financial Operations Networks (FON) is a financial operations company whose products help accounts payable teams prevent payment fraud: VendorInfo, a vendor portal; InvoiceInfo, a supplier portal; DisbursementControls.com, a membership resource for disbursement controls; and VIMCOE, which provides accounts payable certification. FON is a Nacha Preferred Partner.
FON strengthens front-line control points across vendor onboarding, supplier maintenance, and payments — verifying vendor information, validating bank account ownership, running compliance checks, and reducing exposure to business email compromise (BEC) before payments are made.
VendorInfo is a vendor portal for onboarding: it verifies tax IDs, screens OFAC and validates bank account ownership before a vendor is paid. InvoiceInfo is a supplier portal for after the invoice: suppliers look up invoice status, payment dates and remittance advice themselves instead of emailing AP. Both sit on top of the same ERP and are often used together.
Yes. FON offers specialized programs including the AP Payment Fraud Prevention Certification and the Accredited Vendor Information Professional (AVIP) Certification to help finance professionals strengthen expertise and advance their careers.
Request a demo and our team will walk you through how FON can strengthen your controls, reduce fraud exposure, and improve AP efficiency based on your organization’s goals.
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