How a Vendor Self-Service Portal Helps Reduce Cost
How a Vendor Self-Service Portal Helps Reduce Cost
Introduction
If you get a lot of calls and emails from suppliers asking about the status of their invoices and would like to reduce them by 80%, you’ll want to download this information-packed special report, How a Vendor Self-Service Portal Helps Reduce Cost, Increase Productivity and Enhance AP Customer Service. Supplier self-service is an AP best practice and changing the way AP departments do business. Are you ready?
Suppliers can’t be faulted for wanting to know this information. And, it is usually AP’s job to provide customer service between their company and their suppliers, as well as playing an important role in managing the relationships with those suppliers.
Automating AP customer service with a supplier self-service portal can reduce calls and emails and save costs and headaches while increasing productivity.
Key Things You Will Take Away from This Report:
- Understand why you should consider a vendor self-service portal
- Discover how a vendor self-service solution can help you
- Review the 3 types of vendor self-service portals to choose from
- Learn the real cost to answer supplier invoice-related inquiries
- Identify what to look for in a supplier self-service portal
- Find out 10 questions to ask when considering a vendor self-service portal
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Need Help? We’ve got you covered
Explore answers to common queries and get the information you need from the experts at Financial Operations Networks.
Financial Operations Networks (FON) is a financial operations company whose products help accounts payable teams prevent payment fraud: VendorInfo, a vendor portal; InvoiceInfo, a supplier portal; DisbursementControls.com, a membership resource for disbursement controls; and VIMCOE, which provides accounts payable certification. FON is a Nacha Preferred Partner.
FON strengthens front-line control points across vendor onboarding, supplier maintenance, and payments — verifying vendor information, validating bank account ownership, running compliance checks, and reducing exposure to business email compromise (BEC) before payments are made.
VendorInfo is a vendor portal for onboarding: it verifies tax IDs, screens OFAC and validates bank account ownership before a vendor is paid. InvoiceInfo is a supplier portal for after the invoice: suppliers look up invoice status, payment dates and remittance advice themselves instead of emailing AP. Both sit on top of the same ERP and are often used together.
Yes. FON offers specialized programs including the AP Payment Fraud Prevention Certification and the Accredited Vendor Information Professional (AVIP) Certification to help finance professionals strengthen expertise and advance their careers.
Request a demo and our team will walk you through how FON can strengthen your controls, reduce fraud exposure, and improve AP efficiency based on your organization’s goals.
Our team is happy to help. Reach out and we’ll get back to you quickly.
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